Using humor to train employees is serious business

By Hank Huber

If we aren't supposed to eat animals, why are they made of meat?

Did that get you to smile? Good. It’s little jokes like this that can snap the boredom of a lecture and help you to pay attention. Laughter, the so-called best medicine, is being used by a local organization to teach more effectively.

The Center for Development of Human Services, located in several offices in the first floor of Bacon Hall, provides advanced training for New York State social workers employed in a wide range of fields, including the very serious areas of foster family care and AIDS prevention education.

Although their work is nothing to joke about, some of the training they receive is a refreshing blend of attention-grabbing humor and magic.

R. Bruce Baum, a certified Laughter Leader and exceptional education professor at Buffalo State College, says that breaking up the tedium with a joke or unexpected magic trick can invigorate the monotony of a long instructional period.

That’s what the CDHS tries to do in its training sessions.

Dr. Baum said they like to “use humor and magic to try to keep it interesting for the participants.” He added it’s also good to throw in “some relevant joke” when the situation calls for it. For instance the one-liner at the beginning of this article could be interjected during a discussion about people’s dietary needs. More examples can be found at Dr. Baum’s Web site, HumorCreativity.com, or at the Web site of the Association for Applied and Therapeutic Humor, where he is a member of the board of directors.

The CDHS has been on campus for nearly 20 years, and has been operating for more than 25 years out of their main office at 1695 Elmwood.

The organization started in 1976 with a federal grant budget of $500,000. Today the federal Department of Health and Human Services, combined with the New York State Department of Health, and Erie County consistently provides annual grants of $30 million, said CDHH-College Relations Director Angelo Conorozzo. This funding allows the center to offer the best possible training to people in social services careers.