To report damaged window treatments, contact Customer Service, ext. 6111 or online at  A work order will be placed for repair, however, if the repair is extensive, the department will be referred to an outside vendor for service/replacement at the expense of the department.

Following is a list of qualified vendors of new window treatments:

Colvin Draperies, (phone) 873-2952, (fax) 875-4929 Contact: Jamie Sturtz

Advanced Window Fashion, (phone) 634-0398, (fax) 634-0399 Contact: Cher Kiristis

J&R Specialties, 265 Berkley Rd. Williamsville, NY 14221, 634-8197 (Jeff)

If a preferred vendor is not chosen, it's common to have problems with size, quality, anchoring, and finding replacement parts when the product breaks. In the long run, we've found that paying for a quality product with quality installation is better than having to repair, replace and reinstall flimsier products sold at the hardware store.