COMPUTING AND TECHNOLOGY SERVICES

Reset your Student Gmail password

If you forget your Student Gmail password, you can reset it to the default from Banner. Follow these steps:

Step 1: Login to Banner

The first step is to login to your Banner account:

  1. Go to www.buffalostate.edu/Banner
  2. Click the Self-Service Banner button in the center of the page.
  3. When the new window opens click the Log in to Banner link.
  4. Enter your User ID and PIN.

Please Note If you have trouble accessing Banner, try resetting your PIN. Simply enter your Banner ID and then click the Forgot PIN? button. After answering your security question you can create a new PIN.

Step 2: Reset your Student Gmail password 

The next step is to reset your Student Gmail password to the default:

  1. Click the Personal Information link.
  2. Click the View/Reset Student Gmail password link.
  3. Make note of (or copy) the eight character password displayed next to Your Default Password is. This password is case sensitive.
  4. To reset your password to the default, click the Reset button.  

Please Note Please allow 15 minutes for your password to sync with Google.

Step 3: Login and change your Student Gmail password

The final step is to login and change your Student Gmail password:

  1. Go to www.buffalostate.edu/cts/gmail.xml and click the Login to Gmail icon. 
  2. In the Username box, enter your Buffalo State username.
  3. In the Password box, enter your default password retrieved from Step 2 above.
  4. Enter your default password again in the Current password box, and enter your new password in both the New password and Re-enter password boxes, click Submit.

Password recommendations

  • Use a combination of upper/lower case letters, numbers and special characters
  • Avoid using dictionary words - these are easily cracked
  • Avoid using names of people you know, or names of pets
  • Avoid using your phone number or street address
  • Avoid using your Social Security number

Please Note For additional information regarding protecting your account, read Google's tips for creating a secure password.

Student Gmail assistance

For assistance accessing your Student Gmail account, please contact the Computing Help Desk.