Computing and Technology Services provides technical support to instruction, research, office automation and the administrative and community service functions of the college.
Computing Alerts
Update on the Mac shutdown problem (posted: 10/2/09 2:45 PM)
As of the close of business on 10/1/09, Computing Services has repaired most affected computers in the student Mac labs. Many faculty and staff computers have also been fixed. However, there may be some machines that still need to have the fix applied. If you know of affected Macs that haven't been repaired yet, please contact the Help Desk to report the issue. In some cases, the Help Desk may be able to remote in and apply the fix immediately. Otherwise, a ticket will be submitted to have the problem resolved.
Banner & Library Systems issues have been resolved (posted: 9/10/09 4:25 PM)
We believe the issues with Banner and the library catalog and checkout systems have been resolved. They are currently functioning normally.
Beware of SPAM referring to overdue invoice! (posted: 12/15/08 10:20 AM)
To All Faculty/Staff:
A number of people have reported receiving SPAM messages similar to the sample message below, referring to an overdue invoice. The message appears to be coming from your own address. This is a fraudulent message.
If you ever receive a message like this, you are advised to delete the message immediately. Never click on links in these messages, and never reply to messages that ask for your password or any other personal information! Do not click unsubscribe as that only confirms that they reached a working email address. If you provided any personal information, it is imperative that you visit https://chngpwd.buffalostate.edu/and change your password immediately. If you have any questions or concerns, please contact the Help Desk.
SAMPLE SPAM MESSAGE:
|
Subject: |
OverDue Invoice Billing Department |
If you are unable to see the message below, click here to view
PLEASE DO NOT REPLY - This is being sent from an unattended mailbox.
Copyright © 2008 Alchemy, Inc. All rights reserved.
1 Dag Hammarskjold Plz, New York, NY 10017
You have received this message because you
opted in to receives Alchemy pecial offers via email.
You can unsubscribe here
Important Information Regarding Campus Upgrade to SPSS 16.0 (posted: 6/27/08 4:15PM)
A new version of SPSS has been released, and Computing Services is in process of upgrading campus computers to the new version. All campus computers that currently have SPSS 15.0 installed will be upgraded to SPSS 16.0. If you are an SPSS user AND your computer is connected to the campus network on 6/27/08, your machine should automatically receive the upgrade. Any computer that is not connected to the campus network on this date should receive the upgrade upon connecting to the campus network. If you have a campus-owned laptop with SPSS 15.0 installed, and you rarely bring it to campus, the SPSS 15.0 license will expire on Monday 6/30/08 (please see the “Important Note” below regarding using SPSS 16.0 off-campus). If you experience any issues running SPSS, or need to setup an appointment to have your laptop upgraded, please contact the Computing Help Desk (878-4357).
Important Note: Off-Campus Use of SPSS
The license for SPSS 16.0 will only work if your computer is connected to the campus network. If you need to use SPSS from off campus, you’ll be able to access SPSS using the Windows Terminal Server (WTS). Please contact the Computing Help Desk for information about WTS access and training.
Office 2007/2008 Upgrade (posted: 6/11/08 1:00 PM)
This is a reminder that all campus computers were upgraded to the latest version of Microsoft Office on May 15th. PCs were upgraded to Office 2007; Macs were upgraded to Office 2008. Office 2003/2004 was removed. Office includes many of the applications you use every day, including – Outlook/Entourage, Word, Excel and PowerPoint.
The first thing you’ll notice about Office 2007 is the new interface, which has been completely redesigned and is very different from previous versions. It will take some time to get familiar with the new version. Office 2008 for the Mac has also changed, but is fairly similar to previous versions.
New File Formats
Office 2007/2008 also introduces a new file format which is incompatible with older versions of Office. If you e-mail a file created in the new format to someone who is still using an older version of Office, that person may have trouble opening your file. One solution is to have the person download the Office 2007 Converter Pack from the Microsoft website. Another solution is to first save the file in the older file format or in Rich Text Format (RTF). All files created with older versions of Office should open in 2007/2008 without issue.
Training is Available
For a complete list of upcoming training sessions please visit the CyberQuad Registration page. For one-on-one training, stop by the Application Support Desk in E.H. Butler Library Information Commons or call Paul Reynolds (878-3361).
If your computer doesn’t seem to have the new version (even after restarting), or if you encounter any issues after the upgrade, please contact the Computing Help Desk.
Dell Battery Recall Notification (posted: 8/15/06 1:30PM)
Dell has identified a potential issue associated with certain batteries sold with Dell Latitude, Inspiron, XPS and Dell Precision Mobile Workstation notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.
Please go to www.dellbatteryprogram.com to determine if you have any batteries that are subject to this recall and to order the replacement batteries.
