COMPUTING AND TECHNOLOGY SERVICES

ALERTS AND ANNOUNCEMENTS

Computing Alerts and Announcements

 

Emergency maintenance successful, all services back online (posted 08/19/2014 8:00 AM)

The emergency maintenance performed by Dell on our storage arrays last night (8/18/14) was successful.  All services are back up and running. If you continue to experience problems with e-mail and network shares, please report the issue to the Help Desk. Thank you for your patience.

Stay informed! Follow the Help Desk on Twitter for updates.

Emergency maintenance scheduled tonight affecting Exchange and file servers (posted 08/18/2014 11:05 AM)

We are currently experiencing problems with disk storage that is intermittently affecting a number of services including faculty/staff email (Exchange) and some campus file servers.  Computing and Technology Services is working with the vendor to resolve the problem, and we have scheduled emergency maintenance on the storage array for 7:00 pm this evening.  Exchange mail and some file servers will be unavailable for approximately an hour beginning at 7:00 pm.  Service will be restored as quickly as possible. 

Stay informed! Follow the Help Desk on Twitter for updates.

Disk storage issue affecting faculty/staff e-mail and network file storage (posted 08/18/2014 9:10 AM)

We are currently experiencing issues with a number of servers on campus, including our Exchange server (affecting faculty/staff e-mail). Although e-mail is currently working, the underlying problem persists, and e-mail interruptions may continue to occur until the problem is corrected. Dell is looking at the issue now which involves a disk storage array that serves Exchange information stores and some disk volumes on bscappm1, and possibly other servers such as bscappm2, bscappm3 and bscappm4. These other servers are used for departmental and personal network file storage. We will advise when more is known. Your patience is appreciated.

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