NYS-Balance is a free confidential resource and referral program for state employees. Designed to help employees save time and better balance work and life. NYS-Balance offers fast, confidential services 24 hours a day, seven days a week, in an array of areas including:

NYS-Balance offers:

  • Real people to talk to. Trained consultants to provide customized answers to your questions and guide you to appropriate services.
  • Referrals to resources, services, and support groups in your community.
  • A comprehensive website.
  • Free booklets, audio recordings, online articles, newsletters, workshops, seminars, webinars, and other resources to help you get the information you need in the format you want.

Call 1-866-320-4760 or visit http://www.nysbalance.ny.gov for more information about the program.

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The NYS Employee Assistance Program is a peer assistance program jointly sponsored by labor and management. NYS EAP provides confidential information, assessment, and referral services to NYS employees, their family members, and retirees. It also provides orientations and training for all employees, managers, supervisors, and union representatives on benefits and use of EAP.

Each State agency has a labor/management committee, which promotes the local agency/facility EAP and selects a Coordinator, who is trained by NYS EAP to identify, assess, and refer employees in need.

Access NYS Employee Assistance Program information via the NYS EAP website at http://worklife.ny.gov/eap



NYS-Ride is a negotiated benefit program sponsored by the Governor’s Office of Employee Relations (GOER) and administered by WageWorks, Inc., which provides New York State employees with the opportunity to pay for certain work-related transportation expenses on a pre-tax basis. NYS-Ride allows you to save money on your eligible transportation costs. You pay for these expenses through pre-tax payroll deductions and save money each month.

When you make pre-tax purchases for your eligible commuting expenses through NYS-Ride, you save money each month because no federal, state, city income, Social Security, or Medicare taxes are withheld from the amount you set aside, up to the pre-tax limits set by the federal government.

WageWorks purchases public transportation fare media (such as bus, subway and vanpool passes, and fare cards) from transit authorities and will mail your selected fare media directly to your home address. Or use your WageWorks Commuter Card.

Visit the NYS-Ride website for more information: https://participant.wageworks.com/cobrand/NYS/home/


NYS Work-Life Services

Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues.

The Work-Life Services website helps state employees with:

Life Planning: Get the tools to make decisions and develop strategies that deal with turning points in your life, such as retirement, midlife, or parenthood.

Addressing Personal Concerns: Find the services that can help you get over life's hurdles when necessary, including personalized and confidential assistance.

Visit the NYS Work-Life Services website at http://worklife.ny.gov/ to find resources and information regarding alcohol and drug and gambling issues, budgeting and finance, child care and parenting, education, elder care, disability, health and mental health concerns, and retirement planning.