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| ILLiad: Interlibrary Loan Looking for a book or article that Butler Library doesn't own? Try ILLiad, our interlibrary loan service! A Buffalo State e-mail account is required for all interlibrary loan transactions-you will receive an e-mail message when materials arrive.
Frequently Asked Questions Who may use interlibrary loan? Buffalo State students, faculty, and staff with a current Buffalo State ID card and a current library catalog patron record are eligible to use Butler Library's interlibrary loan services. All other individuals should contact the college or school with which they are affiliated or their local public library. What materials may be borrowed? Interlibrary loan is most frequently used to borrow books and order copies of articles that Butler Library does not own. Items that often cannot be obtained through interlibrary loan include reference books, materials in special or rare book collections, some dissertations and theses, and some audiovisual materials. If you have any doubts, just submit your request and we'll do our best! Can I submit a request for a textbook that is being used in my class? Yes, but please be aware we often do not have much success borrowing textbooks. Most libraries do not purchase current textbooks or choose not to loan them because they want to keep them on hand for their own students. If we are successful at borrowing a textbook for you, you will only be able to keep it for a short period of time, never for the entire semester. Along with other books, textbooks are also subject to recall. We recommend that you buy your textbooks or ask your instructor to put a copy of the textbook on reserve in Butler Library. How do I know if I need this service? Search our library catalog for books or periodicals we own in print format. Check A-Z Online Journals for articles available online in a database. If what you need is not at Butler Library, order it through ILLiad! Ask for help at the Reference Desk if you are unsure; don’t waste your time ordering something we already own! What is the cost? There is no charge to our patrons for interlibrary loan services. Although some libraries do charge us to borrow their materials or provide copies of articles, Butler Library picks up all the costs. However, if you do not return books on time, the lending library may charge an overdue fine which is your responsibility to pay. How do I submit a request? All interlibrary loan procedures are handled online through ILLiad. You must first set up an ILLiad account. Through your ILLiad account you will make online requests, track the status of your requests, and receive articles through electronic delivery when that format is available. How long does this process take? The length of time required to obtain what is needed varies depending on item location, availability, and mode of transmission. If electronic delivery is available, it is possible that an article may be delivered to your ILLiad account within 24 hours. If you request a book, we may need to query several libraries before one is able to loan their copy and mail it to us. Allow about five to seven days for a book to arrive. How do I know when materials have arrived for me? A notice will be sent to your Buffalo State e-mail account. It is very important, after you submit an ILLiad request, that you regularly monitor your Buffalo State e-mail. How long may I keep items? Loan periods for books are set by the lending library and range from two to four weeks. Interlibrary loan items are subject to recall from the lending library at any time. Articles are usually sent as photocopies which you may keep. Where do I pick up items? Books may be picked up in the interlibrary loan office, Butler Library room 106, Monday through Friday from 8:00 a.m. through 4:00 p.m. Students may pick up copies of articles that are not sent electronically in the interlibrary loan office. As a courtesy, we will mail articles to faculty and staff offices via campus mail. Why is there a bookmark in the interlibrary loan books I borrow? A few reasons! First, the bookmark has the due date and lists any restrictions on use, such as "no renewals." It is a reminder that this book belongs to another library and should be returned to the interlibrary loan office. Also, the transaction number on the bookmark is used by library staff to identify this book in the ILLiad system. Be sure to return the bookmark when you return the book and ask a staff member to give you a signed receipt. Receipts are at the bottom of each bookmark. Can I renew books? You can request renewals through your ILLiad account unless "no renewals" is listed as a restriction. It is up to the lending library to renew a book or decline your request. Renewals are usually not granted for overdue books so be sure to request your renewal a few days before the book is due. Where do I return interlibrary loan books? Please return books to the interlibrary loan office whenever possible. If that office is closed, you may return books to the Reference Desk or Circulation Desk. Ask a staff member to give you a signed receipt. A receipt is at the bottom of the bookmark given out with each interlibrary loan book. What happens if my book is overdue? Butler Library tries very hard to maintain good working relationships with other libraries! It is important to return books on time or we jeopardize our ability to obtain materials in the future. Borrowers who disregard due dates will have their ILLiad borrowing privileges blocked and will be unable to check out material until all overdue items are returned to the interlibrary loan office. In addition, the lending library may impose an overdue fine which is your responsibility to pay. Who do I contact if I have additional questions? The interlibrary loan office is open Monday through Friday, 8:00 a.m. to 4:00 p.m. Stop by Butler Library room 106, call us at 878-6310, or send an e-mail message. |
