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Human Resource Management, Buffalo State

Wednesday, June 19, 2013
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Direct Deposit Frequently Asked Questions


Who is eligible to participate?

The program is available to all New York State employees. However, the Payroll Office may exclude an individual who has very low leave accrual balances or frequent unauthorized absences.

How do I join? 
Download a direct deposit form or contact the Payroll Office, Cleveland Hall 408, ext. 4124.  If you are going to deposit funds into a checking account, you may attach a voided check to the form.  However, if your direct deposit is going into a savings account, you must take the form to your financial institution for account certification and data completion.  When the form is complete, return it to the Payroll Office, Cleveland Hall 408.

How will I know when my paycheck has been deposited? 
On payday you will receive a direct deposit advice.  The advice will show the amount which has been credited to your account(s) at the financial institution(s) you selected.  If you have any questions about the transaction, you should contact your financial institution.

Are all financial institutions participants in the direct deposit program?
In order to participate in the direct deposit program, financial institutions must be capable of receiving transactions through the automated clearing house system.

Can my account be a joint account?
Yes.  However, the joint account holder must also sign the enrollment form.

Can I have my pay directed to more than one financial institution or account through the direct deposit program?
Yes.  You may choose up to a maximum of eight (8) different savings or checking accounts in one or more financial institutions. You may change the amount that goes in each account.  However, the distribution of funds for loans, mortgages, and other transactions must be arranged with your financial institution.

How can I change my account from one financial institution to another?
Submit a new enrollment form to the Payroll Office to cancel the deposit to the old account and to add the new account.  It is important to keep both accounts open until the new account begins to receive your salary.

How do I cancel direct deposit for one or more accounts?
Submit a new enrollment form to the Payroll Office to cancel direct deposit for one or all of your accounts.  It is important to keep all accounts open until the change takes effect.

Will my direct deposit transfer if I move from one state agency to another, go on LWOP, or leave state service?
It depends.  If you transfer from one State agency to another agency without a break in service, direct deposit may continue.  If you go on leave without pay (LWOP), have a break in service when going to another State agency, or leave State service entirely, direct deposit may be discontinued.  Please contact the Payroll Office to confirm your direct deposit status.

How can I get more information about the direct deposit program?
Contact the Payroll Office at 878-4124.
 

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Telephone: (716) 878-4822, FAX: (716) 878-3068
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