The intention to persuade, convince or influence in order to have a specific impact. Includes the ability to anticipate and respond to the needs and concerns of others.
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Uses single, direct action of persuasion in a discussion or presentation using data or concrete examples to influence others. |
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Uses several tactics including two or more different arguments or points to persuade. |
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Demonstrates sensitivity in detecting underlying concerns, interests of others and uses to develop effective responses; looks for "win-win" opportunities with others. |
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Calculates impact of own actions/words and adapts to influence a specific audience. |
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Develops and maintains a planned network of relationships in order to influence; assembles support with colleagues in private for ideas; gathers information and solves problems before making decisions public. |
