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Manager Success Factors 

Performance Planning, Feedback & Evaluation

Enabling and developing direct reports through effective use of the Performance Management and Employee Development processes. Demonstrates competency in such activities as goal setting, training and development, career planning, performance coaching and performance evaluation. 
 
expected Novice: Limited understanding; is given clear and specific instructions to get job done.
expected Working Knowledge: Understands enough to independently handle most tasks in this area most of the time but is supplied with direction for work objectives.
expected Experienced Knowledge: Technically experienced and fully competent; can exercise independent judgment regarding all technical issues; understands how area of knowledge relates to broader issues.
target behavior Expert Knowledge: Specialist knowledge of the area; is relied on for guidance.
behavior beyond target Teaching Knowledge: Understands which aspects of this knowledge area need to be transferred to others in order to achieve organizational goals; plays a role in transferring skills and knowledge to others.

Download the Success Factor Assessment Worksheet for Managers

Success Factors Key:
expected behavior expected behavior shine
target behavior target behavior
behavior beyond target behavior beyond target
 
 
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