Problem Solving

Analyze problems systematically, organize information, identify key factors, identify underlying causes and generate solutions.
	Breaks a problem down into simple lists of tasks or activities.
	Sees basic relationships including cause and effect relationships, priorities, important facts; conducts analysis to identify productive solutions.
	Sees multiple relationships and causal links, analyzes several parts of a problem, anticipates obstacles, acquires new knowledge to analyze and resolve problems.
	Makes complex plans and analyses of complex problems, uses to understand "big picture."

Download the Success Factor Assessment Worksheet for Managers. 

Success Factors Key:
	expected behavior
	target behavior
	behavior beyond target