Technology Planning


Technology Plan 2003-2008
Summary     Article I     Article II     Article III     Technology Vision

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TECHNOLOGY VISION

 

Buffalo State is committed to an effective implementation, use, and management of technology to support the core vision and mission of the institution.

 

 

 

TECHNOLOGY GOALS

 

Technology Goal 1:

 

Buffalo State College will develop a process for continuous review and alignment of technology goals in accordance with the campus strategic plan.

Buffalo State College needs a purpose and vision statement for Technology.

 

Buffalo State can take pride in the many technology related accomplishments in the   Llast five years. The nature of information and communication technologies, however, is such that exponential and rapid evolution will continue giving further options to transform the college.  A technology plan is a guide for that transformation but managing the transformation requires a more strategic approach.  Colleges can support technology at various levels – to be the leader, as a close follower, somewhere in the middle of the pack, or at the rear.  Models for institutional strategies exist and suggest a strategic vision for technology in reference to students, faculty/staff, campus priorities, electronic learning, digital issues and impact on policies.

 

 

Recommendation

Responsible

Date

Cost

1.1Articulate a common vision for

       campus technology

VPC, TC

By  February 2004

Personnel time

1.1     Technology Plan should be dynamic.  It should be revisited and tweaked  updated every two years.  A n update report to campus will occur by March 1 in alternate years.

Technology Council

Implement

March  2004

Personnel time

 

1.2     Technology initiatives goals will be in agreement with the strategic plan. 

Technology Council, CCollege Planning Council

Reviewed annually

Personnel time

1.3     Modifications to the plan forced by external demands (e.g., sudden budget cuts) must be approved by Technology Council.

Technology Council

As needed

Personnel time

 


 

 

Technology Goal 2:

 

Assessment protocols will be built in to all new and continuing technology initiativesgoals.

 

The expansion of technology and technology services has often taken place in the absence of substantial systematic evaluation and assessment.  Substantial resources have been invested to support access and infrastructure, many requiring an ongoing resource commitment.  The college has a regular replacement of computing equipment in small department workrooms, medium-size department labs and large centralized labs.  An evaluation of the number of students served and the effectiveness of the operation is needed.  A second example relates to technology enhanced classrooms and the need to determine if more should be constructed and with what level of equipment and software.   Recommendations are made to use Systematic evaluation and needs assessment to should inform all technology decisions.

 

Recommendation

Responsible

Date

Cost

2.1     Technology Council will

        implement assessment of student

        computing laboratories, technology

        enhanced classrooms, and related

        initiatives. 

Technology Council

Complete initial assessment by

April June 2004, then

Annually

Personnel timePersonnel time

2.2     An annual financial report and

       technology profile will be prepared

       to document technology

       expenditures and accomplishments.

       The report will be electronically

       distributed to the campus.

Technology Council

By September 1 of each year

Personnel time

 

 

 

2.3     Performance metricsAssessment criteria will be

       identified for each technology

       initiativegoal.  Progress will be

       documented in the annual

       technology profile report.

Technology Council

By September 1 of each year

Personnel time

 


 

 

Technology Goal 3:

 

An infrastructure will be created and maintained to support campus technology. 

 

The infrastructure for campus technology and technological services has expanded and includes the campus network, “technology specific” facilities, provision of hardware and software, course management systems, teleconferencing and distance learning rooms and related components.  Infrastructure creation and maintenance requires the greatest portion of campus technology resources. ADA compliance and security issues will be addressed. The following recommendations have been categorized into Equipment, Network, or Software.

 

Recommendation

Responsible

Date

Cost

3.1     Equipment: Continue the student laboratory replacement cycle.

CTS

 Four-year cycle

$400,000/year

3.2   Equipment: Implement a faculty/staff computer replacement cycle, Include include opportunities for laptop as well  as desktop hardware when  advantage is apparent.

CTS,

Academic Affairs

 Four-year cycle

$300,000/year

3.23.3   Equipment: Implement a Smart classroom Classroom and Smart Cart replacement cycle. 

Special attention is needed for

       high end scientific and technology equipment.

ATAC, IT, CTS

Create a five to seven year replacement and upgrade cycle

$100,000/year$250,000/year

3.4     Equipment: Determine need for new technology initiatives such as: multimedia/digital imaging labs, data projectors for all classrooms of 30+ seats.

CTS, ATAC, Technology Council

Review and decision by September 2005

To be determined

3.5     Equipment: Create a plan for acquisition and replacement of high-end scientific and technological equipment.

ATAC, Academic Affairs

Create a five to seven year replacement and upgrade cycle

$250,000/year

3.5Expand and improve Res Net capabilities

Student Affairs

Ongoing

To be determined

3.5Provide ample network ports in all classrooms, labs, library, residence hall, cafeterias, and selected indoor common areas

CTS

By November 2004

To be determined

3.6     Equipment: Review 2000 plan and revise the plan for digital conversion of television broadcasting facilities for communications department .

A&H, IR, CTS

By May 2005

To be determined

(conversion is

>$100,000)

3.7     Equipment: Review 2000 plan and revise the plan for digital conversion of Instructional Resources TV production and distribution service.

A&H,IR,CTS, Academic Affairs

By May 2005

 

3.8     Network: A plan for network viability relating to bandwidth and infrastructure will be completed Including:

·         Sufficient network ports in all classrooms, labs, library, residence hall, cafeterias, and selected indoor common areas

·         Sufficient bandwidth to deliver course materials

·         Expand and improve Res Net capabilities.

CTS

By January 2005

To be determinedPlan – Personnel time

Execution of plan - $200,000

3.83.9   Network: Complete demonstration projects to determine the practicality of expanding wireless technology on campus.

·         Explore laptop loan in conjunction with one of the projects, possibly in the library.

Technology Council

Complete 2 projects by March 2005

To be determined

3.10  Software: Assess viability of Web-based serving of software (for eexample, using Citrix)

CTS,

Technology Council

By May 2004

To be determined

3.11  Software: Implement a Smart Classroom and Smart Cart software upgrade and replacement cycle.

ATAC, CTS, IT

Create a three to five year plan

To be determined

3.12  Software: Review campus-wide agreements and software upgrades for labs and integrate with Tech Fee expenditure process.

Technology Council, CTS, ATAC

 

Personnel time

 

 


 

 

 

 

 


Technology Goal 4:

 

Use tTechnology to enhance campus communication.

 

Efforts to provide campus wide access to the network and electronic mail are many.  The college should build on these accomplishments with a new focus to promote electronic communication.  Advancement of e-mail use by students will support the move to paperless communication.

 

Recommendation

Responsible

Date

Cost

4.1     Increased use of e-mail by faculty, staff and students will be promoted as the official campus communication tool.  File sharing will be expanded.

VPC

Ongoing

Personnel time

4.2     Investigate implication of the cost shifts created by file sharing and increased use of technology. Consider an OTPS adjustment.

VPC

 

 

4.3     Pursue implementation of online transmission of files to Copy Center for printing.

Finance & Management,

CTS

July 2004

To be determined

4.4     Internal college documents and forms will be placed on the Internet.

To be determined

Ongoing

To be determined$20,000 +

4.5     Mailbox size will be increased to

support needs of ffaculty/staff/students.

CTS

Ongoing

To be determined

4.6     Promote increased use of file sharing.

VPC, CTS

Ongoing

Personnel time

4.7     Strengthen communication to promote technology services to students (i.e.:  purchase options for PC’s, software, labs, Blackboard, digital basics),  communicate information to all incoming students.

Enrollment Management, Technology Council, Student Affairs

Implement for incoming students, fall 2004

To be determined

4.8     Improve information access for any

       communication to all members of the

       campus community.  Provide yellow

       pages (clear menu) for college Web

       pages.

College Relations

Ongoing

To be determined

 

 


 

Technology Goal 5:

 

Buffalo State will focus its commitment to electronic learning.

 

Distance Education was first advanced at Buffalo State with construction of classrooms to deliver degree and certificate programs via four-way interactive video.  Web- based learning experiences have increased more recently.  Convergence of technologies allowing voice and video over IP has made online instruction is more desirable.

 

Recommendation

Responsible

Date

Cost

5.1    A vision for electronic learning will be adopted.  Electronic learning will be used to help the college fulfill its core mission and to:

·Increase enrollments by attracting new student markets.

·         Ease classroom availability on campus

·         Support students through an increase in course -availability

·         Increase enrollments by attracting new student markets.

VPC

 January 2004

Personnel time

5.2    The electronic learning office will provide faculty support for these initiatives in collaboration with the FAST center. A handbook will be available for students engaged in electronic learning.

FAST, Electronic Learning Office

 March 2004

$50,000 for instructional design and related services

 

 

5.3    Electronic learning will focus on development of online web Web-based courses.  Support will be provided to develop 10 web Web-based courses per year and to assist with expansion and scheduling of hybrid courses that use course management software for a major portion of the course.  Provide 1:1 support for course building.

TLTR’s, Electronic Learning Office

Develop ten courses  for academic year 2004 - 2005

$25,000

5.4    Participation in the SUNY Learning Network will be encouraged, especially for programs that have low enrollment.   (Adequate support through a SLN (Student Help Desk) is provided by SLN.)

TLTR’s,

Technology Council

Decision and plan by January 2004

Address payment of fee ($8.00 per credit hour per student)

 

 

 

 

 

 


Technology Goal 6:

 

A full array of technology support services will be available to faculty, staff and students.

 

Services will be sufficient to respond to the evolving use of technology and provision of technology systems.  Support will be timely and responsive. and sensitive to the needs of persons with disabilities.

 

 

Recommendation

Responsible

Date

Cost

6.1    Electronic library materials (including texts, images and digital objects) must be available.  Library holdings of electronic databases and full-text articles will be expanded; electronic access to material on reserve in the library will be implemented and improved.

Library

Annual

$6080,000/yr

6.2    Proceed with project to declare E. H. Butler Library the campus intellectual and student learning center: complete the new late night study space consolidating computers, printing, and necessary functions.

Library, CTS, Facilities

 By May 2004

$250,000 (Capital and computer replacement cycle)

6.3    Student support will be provided through an information commons model.  Support will be  availablebe available at least 16 hours per day, will provide a central  referralcentral referral type of response, and will be staffed by trained individuals.

E. H. Butler Library, CTS

Implement January 2004

To be determined$100,000

6.4    Provide a universal login for all to access Degree Navigator, SABRE, BSCLOGON software, e-mail, Blackboard, Res net other with the same username and password.

CTS

By January 2005

To be determined

6.4  Institute a laptop loan program for student use

      and expansion of active learning projects

E.H. Butler Library

Implement September 2004

$45,000

6.5   Continue to use Technology Fee collections to reduce and manage cost for student printing.

CTS, Library

Ongoing

$50,000 +

6.5Strengthen communication to promote technology services to students (i.e:  purchase options for PC’s, software, labs, Blackboard,

      digital basics),  communicate information to all

      incoming students

Enrollment Management, Technology Council

Implement for incoming students, fall 2003

To be determined

6.6     Improve technology support and training for all; increase specialized training for support personnel and high-end users; focus faculty on how to better employ technology to enhance learning; support application and hardware training for faculty, students and staff.

Technology Council, CTS

Create annual training plan for academic year

2004-2005

To be determined

6.7    Commit to post-implementation plan for SABRE and Degree Navigator.

Enrollment Management

July 2004

To be determined$85,000 SABRE Maintenance

+ staff to be determined

6.7Enhance campus communication systems

CTS, Technology Council

Ongoing

To be determined

 

6.8     Increase support for MAC users.

CTS, Technology Council

By January 2004

To be determined$2000/year for staff training

 


 

 

 

 

 

Technology Goal 7:

 

The web Web will be a vehicle to provide comparative advantage to Buffalo State College.

 

The Web offers first point of contact with the college for many individuals.  Presentation will be inviting, informative, current, and professional.

 

Recommendation

Responsible

Date

Cost

7.1    Adopt means to keep departmental

      and office web Web pages current using

      database technologies; develop and

      design templates for Web pages

College Relations, Technology Council

By January 2004

Software already purchased

Personnel time

 


 

 

 

 

 

 

 

 

 

Technology Goal 8:

 

Technology governance structure will be reviewed and modified as needed.

 

An inclusive campus organization will support and monitor technology initiatives.  Roles of advisory groups and the Technology Council will change as needed to provide leadership to for campus technology.

 

Recommendation

Responsible

Date

Cost

8.1    Formalize roles of TLTR’s.  Engage

      TLTR’s in assessment of technology

      needs, expansion of technology to

      improve instruction, and create a

      more active role for TLTR’s in the

      technology recommending and

      decision-making process.  Hold one

      annual joint meeting of TLTR’s.

      TLTR’s will provide vision for new

      degrees with high technology focus.

Technology Council, Deans

Ongoing

Personnel time

8.2    Coordinate operational goals of

       primary technology units (CTS,

       Instructional Technology, E.H. Butler

       Library) on campus

CTS, Library, IT

 Annual

Personnel time

8.3    Revise process for requesting Tech Fee & SCAP funding. Regularize submission and decision dates, streamline process.

Tech Council, CTS, Academic Affairs

By spring 2004

Personnel time

 

Back to Technology Planning

Summary     Article I     Article II     Article III     Technology Vision