RESIDENCE LIFE OFFICE

STUDENT RESOURCES

Requirements for Network Access

2013 - 2014

The conditions outlined in this document must be met before the Buffalo State network will allow your computer to access the Internet or campus resources.
Currently supported OS: Windows 7, Vista and MAC OS 9.2 or higher. Other OS will work, but we can not help you with any network issue.

It is the student’s responsibility to ensure that their computer meets these conditions.  Students are personally responsible for normal maintenance of their PC, including operating system updates, antivirus installation and maintenance, and the avoidance and removal of spyware.

Cisco NAC Agent

When you first use your computer on our network and open a Web browser (Internet Explorer, Safari or Firefox) – if the computer is set up properly to connect to our network (it probably is) – you’ll be prompted to download and install this small file after you login.  This program periodically checks to ensure that your computer meets our requirements. After installing Cisco Clean Access Agent it will ask you to login again with your buffalo state user name and password. Your user name is the first part of your email address (username@mail.buffalostate.edu). You must change your default password that was provided by the college befor you can login with Cisco Clean Access Agent. To change your default password please visit this link.

Cisco NAC Agent is the client application that can check certain security settings on a Microsoft Windows PC to make sure that the system is up-to-date with required security patches and report this status to the Cisco NAC Server.  No information about the user or the content of the user’s files is sent to the server.  Each user must use Clean Access Agent for his/her computerin order to authenticate and use the university network. 

Windows 7, Vista

To make sure that your computer’s operating system is up-to-date, visit the Microsoft Windows Update website:

 http://update.microsoft.com   -or-   http://windowsupdate.microsoft.com

Download and install all critical updates.  You may need to repeat this process!  Sometimes, after an update is installed you will have to reboot and visit Windows Update again (4 or 5 times, or more if you are really out-of-date).

Some users have trouble installing Windows Updates because their computers have previously been compromised by certain types of viruses or spyware.  If you encounter these problems (if Cisco Clean Access reports that there are additional updates required and Windows Update reports that no critical updates are available; Windows Update fails to install any updates or work properly), you may have to install updates manually. Please contact ResNet and we will identify the update you will need.

If you still have trouble installing these updates, your best option may be to reinstall the Windows operating system from the discs (or system recovery hard drive partition) provided with your computer.  (Make sure you back up all of your files before doing this!)

Automatic Updates enabled

After installing all of the critical updates, Windows Security Center will probably prompt you to choose firewall, anti-virus, and Windows Update settings.  Set Windows Update to automatically download and install updates at a time of your choice, or if you prefer to install these updates manually, choose “download and prompt.”  If you fail to install the updates when prompted, however, you’ll be denied access to the network once the Cisco Clean Access Agent detects that you’re behind.

Make sure that your anti-virus software is Up-to-date. 

Mac OS / Linux

Mac OS 9.2 or higher. There are currently no requirements for Linux.

Your privacy is of the utmost importance to us and we assure you that we can only use this tool to check for the items listed above. If you have trouble installing these updates, your best option may be to reinstall the Windows operating system from the discs (or system recovery hard drive partition) that were provided with your computer.  (Make sure you back up all of your files before doing this!)  For help with this process, contact your computer’s manufacturer.